The prices are for the whole chalet per night for 2 people. For each additional person we charge a supplement of € 30.00 per night. For children between 3 and 9,99 years we charge a supplement of € 15.00 per night. Children up to 2,99 years stay for free.

For stays of less than 4 nights we charge a surcharge of 10%.

The prices do not include the tourist tax of € 1.75 per person and day (over 14 years).

Prices include: VAT, water, heating, electricity, covered parking area, final cleaning, bed linen, towels, WI-FI, wood for the fireplace, ski / bike storage with boot dryer, free use of our e-bikes. For the use of the wellness area we provide our fluffy bathrobes, slippers and sauna towels. On request we also provide baby equipment (baby cot, baby chair).

Additional paid services: washer / dryer, breakfast basket, electric vehicle charging.

Reservation and confirmation deposit:
The reservation becomes binding upon payment of the deposit agreed and the receipt of our written confirmation.

The deposit can be paid by bank transfer to:

Chalet Batacör - Winkler Herbert
Banca Popolare dell'Alto Adige
IBAN: IT21 T058 5658 1800 1957 1421 098
SWIFT: BPAAIT2B019

Payment modes:
The accommodation bill can be paid:

• by cash (for total amount up to € 1,999.99) or by credit or debit card the day before departure
• by bank transfer - in this case the payment should occure before your arrival

Cancellation policy (according to the General Terms and Conditions of the Hotel Industry AGBH 2006):

• More than 3 months before arrival, no penalty (the deposit is retained);
• From 3 months to 1 month before arrival, cancellation penalty 40% of the total price of your stay;
• From 1 month to 1 week before arrival, cancellation penalty 70% of the total price of your stay;
• 1 week before arrival and less, cancellation penalty 90% of the total price of your stay;

Check-in and check-out:
Check-in: from 4 p.m. till 8 p.m. (after 8 p.m. upon prior agreement).
Check-out: till 10 a.m.

Travel insurance 'Red Rooster':
We recommend that you take out the 'Red Rooster' travel cancellation insurance when you book your holiday. The insurance covers cancellation fees, so that you can look forward to your holiday without worrying. You can find more information about costs and taking out travel cancellation insurance here: Red Rooster - travel cancellation

Pets:
Have understanding if we don't accept pets. Future guests will be grateful to you.

No smoking:
Smoking is not allowed inside the chalet.

Visits:
Visits by people who do not stay at Chalet Batacör are not allowed.